Software Maintenance

Project completion can be only the beginning.

Sometimes companies may handle post development services, such as software maintenance and support in-house. But that is not always the case and there could be times that they need to outsource the software maintenance to free up the team for more immediate work. Coperno Software maintenance and support team consists of competent and qualified engineers who concentrate solely on maintenance and support activities. Whether it is a software installation, daily service or product support or system upgrades and improvements, Coperno team will be an efficient resource to help you to maximize return on investment and improve your business processes.

When you need to hand off a critical product, Coperno is ready to step in and pick up the slack. Coperno has plenty of experienced programmes in older languages like C, C++, VB, VBA, Client/Server architectures and many more. Our highly skilled engineers are capable of immediately beginning working with bug repositories and enhancements specs to churn out point releases while they minimize the time spent by your analysts and other departments of your business.

Software maintenance and support services include:

  • Direct access to experienced engineers
  • Knowledgeable support team provides personalized service
  • Guaranteed response time to all inquiries
  • Various support channels such as phone, e-mail, instant messenger, etc.
  • Bug fixing and troubleshooting on the ongoing basis
  • Upgrades and patch deployment